Toyota Sunnywale - Ridiculous reason

My name is Qiang Li, an International student from China. I had a sad car repair experience which take place at Toyota Sunnywale. The next day after my new Toyota Corol first free maintain, I found the check light was on, I have to return the car,to see dealer again. After about 2 hours check out I got a report, the electrisic system was brocken I need leave my car there and will charge $6,500.00, with $29.00 check fee.

I asked the dealer: Why, and how can the system brocken? Well: That would not your fault and neither ours, of cause can not be quality problem of the car... then who’s made it brocken probebely? I asked the dealer, That hard to say…

After maintaining the my car getting electric system broken, and not my fault, I need pay to repair it’s seems not make sense... I hope you Toyota as a famous company should fair trade your custemor and fit my car free.

Best regards

Qiang Li

2226 St. Francis Drive,

Palo Alto

CA 94303


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  • What I liked
      No items
  • What I disliked
    • Reason was not make sennce

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
2014 Toyota Corolla
Review category
review #812437

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Mar 18 #1129786

Read the report you attached to this review. Rats chewed your wires. That's not Toyota's fault.

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